Effective Date: June 28, 2021
Last Updated: November 17, 2021
3. Information We Collect
4. How We Use Information We Collect
5. Our Legal Basis for Collecting Personal Information
6. Cookies and Similar Technologies
7. Your Failure to Provide Personal Information
8. Our Retention of Your Personal Information
9. Sharing Personal Information
10. International Transfer
11. Your Privacy Choices
a. European Users’ Rights with Respect to Personal Information
12. Links to Other Websites
13. How We Protect Personal Information
14. Children’s Privacy
15. Direct Marketing and “Do Not Track” Signals
17. Contact Us
Information We Collect
We collect information, including personal information, to provide better Services to all our Users. We use the term “Personal Information” to refer to any information that identifies or can be used to identify you. Common examples of Personal Information include: full name, email address, information about your device, and certain metadata.You may choose to provide us with Personal Information about yourself, including your name, email, and phone number, when you complete forms on our website, such as when you request information about our services.
You may choose to provide us with Personal Information about yourself, including your name, organization name, title, phone number and email address by completing forms on our website. You may also provide us with Personal Information about yourself when you report a problem or have a question about our services.
When you visit our website, we collect certain information automatically, such as your operating system version, browser type, and internet service provider. We also collect information about your interaction with the Services, such as creating or logging into your account, when you use our Site, we automatically collect and store this information in service logs. This includes: details of how you used our Site; Internet protocol address; cookies that uniquely identify your browser, the referring web page and pages visited. We may also collect and process information about your actual location.
We may collect the following Personal Information about you when you use our Services: your name and email address. Tovera may also collect your credit card information and billing address when you provide Tovera with such information, such as when you buy products on our Sites; however your payment card information is passed securely to our payment card processor and is not stored by Tovera.
How We Use Information We Collect
We use your Personal Information in ways that are compatible with the purposes for which it was collected or authorized by you, including for the following purposes:
Providing services, including to:
Register, create, and maintain your account;
Allow you to purchase products online;
Communicate with you regarding your account or any Services you use;
Improve the convenience and functionality of our Site;
Manage our business and protect ourselves, you, other persons, and the Services.
Provide a personalized experience and implement your preferences.
Better understand our customers and how they use and interact with the Services.
Market to you and provide personalized services, offers, and promotions on our Sites
Comply with our policies and obligations, including, but not limited to, disclosures and responses in response to any requests from law enforcement authorities and/or regulators in accordance with any applicable law, rule, regulation, judicial or governmental order, regulatory authority of competent jurisdiction, discovery request, advice of counsel or similar legal process.
Resolve disputes, collect fees, or troubleshoot problems.
Provide customer service to you or otherwise communicate with you.
Our Legal Basis for Collecting Personal Information
Whenever we collect Personal Information from you, we may do so on the following legal bases:
Your consent to such collection and use;
Out of necessity for the performance of an agreement between us and you, such as your agreement to use our Services or your request for Services;
Our legitimate business interest, including but not limited to the following circumstances where collecting or using Personal Information is necessary for:
Intra-organization transfers for administrative purposes;
Product development and enhancement, where the processing enables Tovera to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our Users, and to better understand how people interact with our Sites;
Fraud detection and prevention;
Enhancement of our cybersecurity, including improving the security of our network and information systems;